IMPORTANT INFORMATION: Fubon Bank (China) takes over UOB China's Retail Banking Products and Services

1. 《个人开户及综合服务协议》
2. 《富邦华一银行服务价目表》
3. 《富邦华一银行有限公司电子银行服务平台用户隐私保护政策》

A1: Fubon Bank (China) is the first fully licensed Taiwanese bank in Chinese mainland. We are committed to providing customers with comprehensive financial services and solutions. Till now, Fubon Bank (China) has 24 branches in 13 cities across China, and has been approved to set up a new branch in Hangzhou. We adhere to the service concept of “Customer First” and regard the safety of our customers' assets as our top priority. Each customer's deposits, as well as the various wealth products we provide, are under the strict and direct supervision of local financial regulators and a series of financial protection policies, such as the Deposit Insurance Regulations. Please rest assured that choosing our services guarantees you a commitment to excellence.

A2: We will take over part of UOB China’s retail banking portfolio, including accounts, deposits, loans and relevant wealth management products held by individual customers. For more details, you can pay attention to UOB China’s official notifications.

A3: If your account is used for repaying a mortgage loan held at UOB China, it is recommended to consent to the transfer to Fubon Bank (China) to continue using the same account for repayments. Otherwise, you may need to open a new repayment account.

A4:The interest rate, amount, repayment date and repayment method of your mortgage loans will not change after the Transfer and will continue to be executed in accordance with the original contracts signed between you and UOB China.

A5: If you do not hold a personal account with Fubon Bank (China), we will open a personal account(s) for you to hold your relevant product(s) held at or subscribed through UOB China. Please make sure to check our subsequent notifications.

A6： If you already have a personal account(s) with Fubon Bank (China), your account(s) at the two banks will be merged. And your UOB China current account balance and all in-scope wealth management products will be transferred to your corresponding Fubon Bank (China) account. Please make sure to check our subsequent notifications. You may refer to official notifications from UOB China for the detailed scope of the Transfer.

A7：At this stage, there will be no immediate impact on the use of your UOB China debit card. Please pay attention to subsequent notifications from UOB China. If you currently don’t hold a personal account with Fubon Bank (China), we will subsequently issue you a Fubon Bank (China) debit card. Accordingly, your UOB China debit card will no longer be valid after the Transfer. Please stay tuned for our further notifications regarding the arrangement of issuing you a new debit card.

A8：At this stage, there will be no immediate impact on the use of your WeChat Pay linked to your UOB China debit card. Please pay attention to subsequent notifications from UOB China. If you currently don’t hold a personal account with Fubon Bank (China), we will subsequently issue you a Fubon Bank (China) debit card. After the Transfer, you need to re-link our debit card to WeChat Pay, Alipay, UnionPay, Douyin Pay, JD Pay, and Meituan Pay for future use.

A9：

(1) Domestic Callers: Dial: 021-962811;
(2) International Callers (including Hong Kong, Macau & Taiwan): Dial: +86-21-962811;

A10：Currently, we have 24 branches across 13 cities in Chinese mainland, including Shanghai, Beijing, Tianjin, Guangzhou, Shenzhen, Suzhou, Ningbo, Nanjing, Jinan, Xi’an, Wuhan, Chengdu, Chongqing, and Hangzhou branch has obtained the regulatory approval for the preparation.

A11：Fubon Bank (China) currently provides cash services at four branches: Shanghai Century Avenue Sub-branch, Shanghai Hongqiao Sub-branch, Shanghai Xuhui Sub-branch and Chengdu branch.

A12： The deposits in Fubon Bank (China) are covered under the protection of the Deposit Insurance Fund. We have summarized below by product types the potential changes to your deposit products. For the avoidance of doubts, these changes will not take effect until the relevant products have been taken over by Fubon Bank (China).

(1) Demand Deposit: Your demand deposit will be entitled to the corresponding Fubon Bank (China) personal demand deposit interest rate once transferred to Fubon Bank (China).

(2) Time Deposit/ Large-Denomination Certificate of Deposit: After the Transfer, we will continue to execute the interest rate and maturity interest payment method agreed upon between you and UOB China. This means that the interest rate for the unexpired portion of time deposits and large-denomination certificates of deposit will remain unchanged, and you do not need to redeem them in advance.

A13： For your existing time deposit that has not yet matured, the interest rate will remain consistent with the rate upon when deposited with UOB China. However, the automatic renewal feature of this deposit will discontinued. After the Transfer, if you wish to open a new renewable time deposit, you may do so via Fubon Bank (China) Mobile Banking app or visiting one of our branches. You may select your preferred deposit term and currency from the options we provide.

A14：Fubon Bank (China) currently only offers dual-party joint accounts between immediate family members where all account holders are aged 18 or above. Therefore, for any joint accounts transferred from UOB China, please note the following:

(1) Under Fubon Bank (China)’s current joint account policy, online banking and other digital services will not be available for transferred joint accounts.

(2) For joint accounts between immediate family members with all holders aged 18+, after transfer, all account holders must visit a Fubon Bank (China) branch in person with valid IDs to jointly sign relevant documents before any account operations can proceed under our rules.

(3) For non-family joint accounts, accounts with more than two holders, or any other non-compliant joint accounts, since we currently do not support such services, all original account holders must jointly visit a Fubon Bank (China) branch to close the account and transfer out the funds. We appreciate your understanding and cooperation.

A15：Fubon Bank (China) does not offer authorized accounts but provides account agency services. For your UOB China authorized account, please note the following after transfer:

(1) After the primary account holder completes online or in-branch identity verification and account activation:
- Non-cash services under the original authorization can be processed by the authorizer via online channels.
- Cash withdrawals by an agent require the agent to visit a branch with both the authorizer’s and agent’s valid IDs.

(2) Authorized user information will not be retained or linked. Thank you for your understanding and cooperation.

A16： For the QDII-offshore funds transferred from UOB China, you may proceed with redemption after the Transfer. Fubon Bank (China) will also include these transferred products in our product offerings. For products listed in our product catalog at that time, you may initiate new subscriptions if you meet the eligibility requirements.

For the QDII-structured notes transferred from UOB China, Fubon Bank (China) will continue to provide services based on the original contract terms after the Transfer, including redemption, coupon payments, and maturity settlement. Subject to market conditions, Fubon Bank (China) may subsequently issue new QDII-structured notes. If you meet the eligibility requirements set by Fubon Bank (China) at that time, you may subscribe these new products. Please refer to the product announcements and terms on Fubon Bank (China)'s official website for details.

A17： For inquiries regarding your QDII products after the Transfer, you may check through Fubon Bank (China) Mobile Banking app, consult your relationship manager, or call our 24-hour customer service hotline;

For additional subscriptions, redemptions, or switching related to your QDII- offshore funds after the Transfer, you may use Fubon Bank (China) Mobile Banking app or visit one of our branches;

For redemptions of your QDII-structured notes (if they are in the redeemable phase) after the Transfer, you may access services via Fubon Bank (China) Mobile Banking app or visit one of our branches.

A18：With respect to QDII product tariff, if you want to redeem the QDII products transferred from UOB China, the fee rates are similar. However, the fee rates of new subscription, switching and additional subscriptions after the Transfer should be subject to Fubon Bank (China)'s fee arrangement. Please refer to the specific product offering documents for detailed terms.

A19： If your UOB China’s risk assessment currently shows a valid Type 1-5 rating (without triggering special exceptions), and has not expired, you may subscribe Fubon Bank (China) wealth products directly after the Transfer without reassessment. Special exceptions include explicit declaration of no investment experience, or clear risk aversion indicating unwillingness to accept principal loss.

Reassessment is required if your UOB China risk assessment has expired, or shows Type 0 rating, or is Type 1-5 but triggers special exceptions. You may update your assessment via Fubon Bank (China) Mobile Banking app, or visiting one of our branches after the Transfer.

A20：After the Transfer, upon completing required procedures with both Fubon Bank (China) and the insurer, we will support continued premium auto-debit services. Required procedures are listed as follows:

(1) Activate your Fubon Bank (China) debit card according to our activation process and enable mobile banking;

(2) Update your policy's premium deduction account through insurer-approved channels (contact your relationship manager for assistance if needed);

(3) Via Fubon Bank (China) Mobile Banking app, navigate to [Wealth] → [Insurance] → [My Policies], select the policy for continued coverage, and complete the [Auto-Debit Authorization] as prompted. Please noted that separate authorizations are required for each policy.